The deposit is typically 5% of the contract price. Should you decide not to proceed after paying the deposit, any services completed up to that point (such as soil testing or initial designs) will be deducted from the deposit amount.

You will receive the final price after we finalise the plans and detailed specifications and complete any necessary site reports. This ensures no unexpected costs arise during construction.

Yes, we can provide a preliminary estimate based on a standard design. For a more accurate quote that considers land and customisation, a deposit is usually required to cover assessments.

Yes, any reports or documents paid for will be provided to you, regardless of whether you choose to proceed with the build.

Our contracts include a clear schedule of progress payments that align with construction milestones. This is fully discussed before signing to ensure transparency and ease for you.

This depends on the soil classification and land slope. Our initial soil and contour tests will determine what type of engineered foundation/slab is required.

Yes, in Queensland, termite protection is required for all new homes. We use chemical barriers and treated framing as standard practices to prevent termite issues.

In areas without direct sewer or stormwater connections, an engineer-designed system may be necessary. We’ll identify these needs in the site assessment phase.

If your block has significant slope, we may need retaining walls or additional site levelling. We will assess and discuss any such needs upfront.

If your land requires extended connections for water, electricity, or sewage, these may incur additional costs. We’ll identify and estimate these in our site preparation analysis.

We offer a broad range of designs, with over 270 unique plans in our Queensland range. Each design can be customised to meet your lifestyle needs.

Yes, customisation is available for most of our plans. Costs depend on the extent of the changes, which we’ll confirm after discussing your preferences.

Absolutely. We can work with an external design or assist in tailoring it to align with Queensland building standards.

Yes, we offer a pre-purchase consultation to ensure the land suits your preferred design. This service provides peace of mind before you commit.

Our quoted floor area includes all internal spaces, garages, and covered alfresco areas. We’re happy to clarify this in detail for any specific design.

Yes, our design consultation covers plan layout, interior finishes, colour selection, and more. We aim to guide you through each choice to create your ideal home.

Yes, you will have access to experienced designers who use modern visual tools to bring your ideas to life.

Yes, we’ll confirm any council requirements, covenants, or restrictions during the initial consultation to ensure compliance.

A high-level concept plan can be provided with an estimate. For a detailed quote, a small deposit is typically required.

Our homes are designed to achieve a minimum 7-star energy rating in Queensland. We optimise each plan for natural light, ventilation, and energy efficiency. Orientation on your block will impact this rating as will addition or deletion of standard windows.

Yes, our quotes are designed to be comprehensive, covering most standard inclusions without surprise costs.

Some landscaping, driveways, and specialty finishes may not be included but can be added as optional upgrades.

Our standard inclusions cover up to a Class H1 soil classification, which is suitable for most residential sites.

Yes, we work with local colour consultants who can help you select finishes suited to Queensland’s environment.

Our standard inclusions cover ceiling fans, air conditioning in the main living area, and flooring options for all main areas.

Yes, a soil test allowance is included in our standard quote to provide foundational information for design and construction.

We aim to include drainage and essential service connections in our quote; however, non-standard connections may incur provisional sums, which we clarify upfront.

Yes, we are proud members of the Housing Industry Association (HIA) and the Master Builders Association (MBA).

Yes, we can arrange tours of homes at various stages of completion to showcase our quality and craftsmanship.

Yes, we have many client testimonials and reviews available, which highlight our commitment to quality and customer satisfaction.

Our build contracts include an estimated timeline, with delays only for uncontrollable factors like extreme weather.

We have a strong financial standing, and we uphold high quality through experienced project managers, frequent site checks, and using trusted suppliers.

We follow Queensland’s strict health and safety regulations and regularly conduct site audits to ensure compliance.

We work with a trusted network of local contractors, and you will have a dedicated site manager to coordinate and update you on progress.

Yes, your project manager and New Home Consultant will be available for direct communication to answer any questions throughout the build.

We secure Home Warranty Insurance for every build, covering deposit loss, non-completion, and major defects. You can read more about our Warranty here.

Yes, we maintain public liability insurance and construction insurance to safeguard each project.

We offer a standard 12-month maintenance period to address any minor issues that may arise after move-in. You can read more about our Warranty here.

Yes, we include concrete pumping for all slab pours.

Our homes come with high-quality wall and ceiling insulation designed to Queensland’s standards.

Yes, we use a three-coat paint system with quality paints like Dulux.

Yes, roof sarking is included.

We offer painted PVC downpipes as standard in our builds. COLORBOND® is available as an upgrade.

Yes, high-quality fixtures, and privacy glass are included as standard.

We include an energy-efficient heat pump hot water system for optimal cost savings.

Yes, all kitchen exhausts are ducted as are all bathrooms and en-suite bathrooms.